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New Hotline: (02) 866-225-88
Available 24/7 including weekends and holidays
via homepage www.philhealth.gov.ph (upper-right portion)
Mobile Hotlines Call and text (24/7)
Smart: 0998-857-2957; 0968-865-4670 Globe: 0917-127-5987; 0917-110-9812
To request for callback via preferred mobile hotline, text:
"PHICallback [space] Mobile Number to be called [space] details of your concern"
Callback schedule is from 8 am - 8 pm, 12 hours by 7 days, including weekends and holidays.
Ask agent for details to make sure the callback is from PhilHealth.
Citystate Centre, 709 Shaw Boulevard, Pasig City

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Executive Officers

NAME FUNCTIONAL DESIGNATION ACTUAL OFFICE CONTACT NO.
MERCADO, EDWIN M. President and Chief Executive Officer Office of the President and Chief Executive Officer 8637-6177
SANTOS, ELI DINO D. Executive Vice President and Chief Operating Officer Office of the Executive Vice President and Chief Operating Officer (02) 84417444
loc. 7602 /7603

Senior Vice Presidents
NAME FUNCTIONAL DESIGNATION ACTUAL OFFICE CONTACT NO.
SANTIAGO, NERISSA R. Acting-Senior Vice President Office of the Senior Vice President for
Actuarial Services & Risk Management Sector
(02) 84417444
loc. 7493
UNTALAN, LEMUEL T. Acting Senior Vice President

Office of the Senior Vice President & Chief Information Officer, Information Management Sector
(02) 8638-3081
LIMSIACO, RENATO JR. L. Senior Vice President Fund Management Sector (02) 8441-7444 loc. 7451
PINEDA, ALFREDO II B. Senior Vice President Office of the Senior Vice President, Legal Sector (02) 8441-7444 loc. 7545
BAUTISTA, CLEMENTINE A. Acting Senior Vice President Management Services Sector (02) 84417444
loc. 7602 / 7603
PARGAS, ISRAEL FRANCIS A. Senior Vice President and Health Finance Policy Sector (02) 84417444
loc. 7587
PARGAS, ISRAEL FRANCIS A. Concurrent Senior Vice President Lead Head, PhilHealth UHC Surge Team  
MAS, DENNIS S. Senior Vice President Operations  
TOLENTINO, JOSE MARI F. Senior Vice President Special Unit for Urgent Fraud Concerns  

Vice Presidents
NAME FUNCTIONAL DESIGNATION ACTUAL OFFICE CONTACT NO.
LACHICA, JOSEPH ANTHONY D. Vice President Member Management Group (2) 84417444 local 7414/7415
(02) 86387020
DE DIOS, ALFRED PHILIP O. Vice President Quality Assurance Group (02) 8441-7444 loc.7572
(02) 8637-6265
DE LEON, YOLANDA M. Acting Vice President Office of the Actuary (02) 8441-7444 loc. 7490/7491
BACAREZA, WALTER R. Vice President Corporate Affairs Group
(02) 8637-6237
RULLODA, GREGORIO C. Vice President Internal Audit Group (02) 8638-3573
PANTI, RECTO M. Acting Vice President Arbitration Office (02) 8441-7444 loc.7621
Program Management Team - Primary Care
ALONTO, MASIDING JR. M. Vice President Special Affairs for Mindanao

Senior Managers
NAME FUNCTIONAL DESIGNATION ACTUAL OFFICE CONTACT NO.
MAGNO, CHRISTINE MAE Acting Senior Manager Corporate Communication Department (02) 8441-7444 loc. 7652
CAÑAVERAL, ALEX B. Senior Manager Financial Audit Department (02) 8441-7444 loc. 7667
HERRERA, RIZZA MAJELLA L. Senior Manager Accreditation Department (02) 8637-6265
MORENO, ERICSON R. Acting Senior Manager Corporate Information Security Department (02) 8441-7444 loc. 7559
DE OCAMPO, CHELO ANNE V. CRUZ Acting Senior Manager Internal Legal Department (02) 8441-7444 loc. 7543
ALMANON, HENRY V. Senior Manager Social Health Insurance Academy (02) 8441-7444
SAMSON, ANDREI C. Senior Manager Prosecution Department (02) 84417444
loc. 7438
REMIGIO, FRANCIS JAY E. Senior Manager Physical Resource and Infrastructure Department (02) 8637-5645
BARBADO, ERNESTO JR. P. Senior Manager Fact Finding Investigation and Enforcement Department (02) 8441-7444 loc. 7550
Project Management Office - PhilHealth Identity Management System (02) 8637-6457
DAVID, LAMBERT S. Senior Manager Standards and Monitoring Department (02) 8637-9693
DIVINA, CHERIE CARMEN B. Senior Manager Comptrollership Department (02) 84417444
loc. 7466
DE VILLA, ALLAN M. Acting Senior Manager Information Technology and Management Department (02) 84417444
loc. 7605
SAN ANDRES, ANN MARIE C. Senior Manager Project Management Team for Risk Management (02) 84417444
loc. 7660
ARPON, MARINET C. Acting Senior Manager Formal Sector-Member Management Group (02) 84417444 local 7414/7415
(02) 86387020
FORMADERO, DENNIS S. Acting Senior Manager Corporate Planning Department (02) 8441-7444 loc. 7659
RAPOSAS, KATRINA Acting Senior Manager Organization and Systems Development Office (02) 8441-7444 loc. 7676
NAGUIT, MARIA LOURDES V. Acting Senior Manager Treasury Department (02) 8441-7452
BALEÑA, REY T. Senior Manager Corporate Marketing Department (02) 8441-7442 loc. 7417
NAVARRO, NADINE B. Acting Senior Manager International and Local Engagement Department (02) 8638-1685
TUQUERO, RAUL B. Acting Senior Manager Protest and Appeals Review Department (02) 84417444
loc. 7554
POLINTAN, MICHAEL TROY A. Senior Manager Operations Audit Department (02) 84417444
loc. 7695
SANTILLAN, MELANIE C. Senior Manager Benefits Development and Research Department (02) 8441-7444 loc. 7580
FORMADERO, LEILANI MAE S. Acting Senior Manager Human Resource Department (02) 84417444
loc. 7533
Task Force Informatics 8441-7444 loc. 7584/7585
CHAVEZ, WILLIAM O. Regional Vice President (Senior Manager) Special Programs Department (02) 8441-7444

REGIONAL OPERATIONS
Area I (North Luzon)
NAME FUNCTIONAL DESIGNATION ACTUAL OFFICE CONTACT NO.
GADGAD, DOMINGA A. Regional Vice-President PhilHealth Regional Office CAR (02) 8441-7444 loc. 4501
ADRE, DENNIS B. Regional Vice-President PhilHealth Regional Office I (02) 441-7444 loc. 4100
BINASOY, LLEWELLYN R. Regional Vice-President PhilHealth Regional Office II (02) 8441-7444 loc. 4203/4204
ROQUE, MA. EMILY P. Acting Vice President PhilHealth Regional Office III (02) 441-7444 loc. 4330
ZABAT-SAN MATEO, ROWENA S. Acting Branch Manager PhilHealth Regional Office III - Branch A (02) 441-7444 loc. 4320
GRANALI, ARLAN M. Acting Branch Manager PhilHealth Regional Office III - Branch B (02) 8441-7444 loc. 4400

Area II (South Luzon and NCR)
NAME FUNCTIONAL DESIGNATION ACTUAL OFFICE CONTACT NO.
LICO, BERNADETTE C. Vice President PhilHealth Regional Office NCR (02) 8441-7444 loc. 3401
ORIÑA, EDWIN M. Acting Regional Vice President PhilHealth Regional Office IVA (02) 8441-7444 loc. 5102
IBAY, JERRY F.
Regional Vice President PhilHealth Regional Office IVB (02) 8441-7444 loc. 5202 / 5203
MANDURIAO, ALBERTO C. Regional Vice President PhilHealth Regional Office V (02) 441-7444 loc. 5300
VILLA, MAE R. Acting Branch Manager PhilHealth Regional Office NCR North Branch (02) 709-3035
POCALLAN, ROGELIO JR. A. Branch Manager PhilHealth Regional Office NCR Central Branch (02) 8932-1763
PEÑA, CHERYL W. Branch Manager PhilHealth Regional Office NCR South Branch (02) 637-8239

Area III (Visayas)
NAME FUNCTIONAL DESIGNATION ACTUAL OFFICE CONTACT NO.
  Vice President Office of the Area Vice President for Area III (02) 441-7444 locals 7632/7648
TABSING, LAZARO T. Acting Regional Vice President PhilHealth Regional Office VI (02) 441-7444 loc. 5401
CABRIETO, MARJORIE A. Regional Vice President PhilHealth Regional Office VII (02) 441-7444 loc. 5500
JABAY, RONALD S. Regional Vice President PhilHealth Regional Office VIII (02) 441-7444 loc. 5600

Area IV (Mindanao)
NAME FUNCTIONAL DESIGNATION ACTUAL OFFICE CONTACT NO.
  Vice President Office of the Area Vice President for Area IV
PEREZ, PAOLO JOHANN C. Regional Vice President PhilHealth Regional Office IX (02) 441-7444 loc. 6100
ASERON, DELIO II A. Regional Vice President PhilHealth Regional Office X (02) 441-7444 loc. 6202
CARCEDO, HARVEY L. Regional Vice President PhilHealth Regional Office XI (082) 295-0151
MALATE, HECTOR ZENON P. Regional Vice President PhilHealth Regional Office XII (02) 441-7444 loc. 6400
HERNANDEZ, MICHAEL JIBSON C. Regional Vice President PhilHealth Regional Office CARAGA (02) 441-7444 loc. 6501
MACARAMBON, DAGOROAN A. II Acting Regional Vice President PhilHealth Regional Office BARMM (02) 441-7444 loc. 6600
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