In carrying out its mandate under Republic Act (RA) No. 7875, as amended by RAs 9241 and 10606, which relates to the administration of the National Health Insurance Program (NHIP), the Philippine Health Insurance Corporation (“PhilHealth or “We”) collects and processes personal data. It does so in a manner that is consistent with the provisions of RA 10173, also known as the Data Privacy Act of 2012 (DPA).
PhilHealth commits to secure and keep confidential all its collected data. It also aims to uphold the fundamental rights to privacy of all individuals especially applicants and employees.
We collect personal data when you signify your interest to apply in any of the vacant positions in the Corporation, during your employment, and even before separation from service.
We collect personal data which include, but are not limited to, applicant’s or employee’s personal information like name, age, sex, date of birth, email address, contact details, government-issued ID numbers, signature, family background, educational background, work experience, voluntary work or involvement in civic/non-government/trainings programs attended, learning and development interventions/training programs attended, character references and medical records. If you supply us with personal data of other individuals (e.g., person to contact in the event of an emergency), we will request you to certify that you have obtained the consent of such individuals before providing us with their personal data. Applicant’s data are collected for purposes of processing their application for employment and shall be retained by the corporation until such time that vacancy for the position applied for is filled-up.
We collect personal data from the documents you submit which include, but are not limited to, Personal Data Sheet, Certificate of Employment, Statement of Assets, Liabilities and Networth, performance scorecards, medical records, and other documents as may be required by Human Resources Department (HRD) upon application, during employment, and before separation from service. There will also be times when we will acquire other forms of data like pictures or videos of activities you participate in, via official documentation of such activities, or through recordings from closed-circuit security television (CCTV) cameras installed within PhilHealth premises.
To the extent permitted or required by law, we use your personal data to pursue our legitimate interests as a health insurance corporation, employer, and/or contracting party, including a variety of administrative, research, historical and statistical purposes. For example, we may use the information we collect for purposes such as:
We will not, under any circumstance, subject your personal data to any automated decision-making process without your prior consent or any authority granted by law.
We have established necessary and appropriate physical, technical and organizational security measures to protect the personal data we collect and process. These safeguards are regularly reviewed and updated to ensure that they are constantly at par with international and industry standards. Access to your personal data is limited to authorized PhilHealth employees only and, on occasion, to third-party service providers who are required to implement security measures, provided, that a Non-Disclosure Agreement has been executed between PhilHealth and the third party.
To the extent permitted or required by law, we may also share or disclose your personal data to other persons or organizations in order to uphold your interests and pursue ours when administering the NHIP. Among those reasons we share personal data are, as follows:
As a general rule, we dispose of or delete collected data in accordance with the period prescribed by the National Archives of the Philippines and PhilHealth policies.
Individuals whose personal data we collect are accorded rights by the DPA as data subjects. They may invoke such rights at any time, in accordance with the provisions of the law.
This Privacy Notice becomes effective beginning on August 2, 2019 until subsequently amended. Revisions become effective immediately after being posted in areas visible to applicants and including PhilHealth’s website. PhiHealth shall also avail of other opportunities to communicate such changes.
If you have feedback, questions, complaints or other concerns regarding this Privacy Notice or PhilHealth’s data processing operations, you may relay them to us via our Data Protection Officer using the information below:
(02) 441-7444 local 7493
The PhilHealth Logo, Photographs and information on this Web Site may not be reproduced, copied, or downloaded in any form or by any means -- graphic, electronic, or mechanical, including recording, taping, photocopying, or information storage and retrieval systems -- for use in illegal, damaging or pornographic material.
But PhilHealth information may be used for educational or informative purposes and may be reproduced, copied, or downloaded without the written permission from PhilHealth.