"It is an accepted fact that ideas, concepts, rules and policies are not only a product of the mind, but they are dictated by the reality and the environment we are in, that makes us stop, think and feel the need to change."

A burning need for change and standards is what urged OIC-VP Lolita V. Tuliao of PhilHealth Regional Office III to create a 5S Committee to maintain and sustain quality of workplace at the onset of Quality Management System (QMS) implementation.

The 5S Committee composed of Grace Maniago as Chairperson, Elline Maglalang as Vice-Chairperson and members Dinna Tolentino, Ma. Sarah Cecilia Gonzaga, Noemi Samoang, Christine Anne Roque and Diana Bundalian embarked on the PRO III 5S Journey immediately. A PRO III 5S Quality Workplace Roadmap was established.

After three months, PRO III marked another milestone in PhilHealth’s history. The Benchbook on 5S was launched to finally lay down standards on work areas, furniture, appliances and equipment.

With this Benchbook, 5S will be an easy way of life in PRO III.