As part of the ongoing push towards international ISO Certification, all employees of PhilHealth Regional Office I (PRO I) were trained and oriented on the Philippine Social Health Insurance Management System (PSHIMS), PhilHealth’s version of the Quality Management System.

The PRO I Quality Management Team, led by RVP Dr. Leo Douglas Cardona, earlier oriented the supervisors of the Regional Office and its Local Health Insurance Offices. The succeeding batches of the orientation emphasized the basics of the PSHIMS.

The final batch of the Orientation program, which involved the employees of the Local Health Insurance Offices of the Ilocos provinces as well as La Union, was held at the Hotel de Salcedo in Vigan, Ilocos Sur.

The orientation team which consisted of the three division chiefs of PRO1, namely, Marie Donna O. Antona, Dr. Helen D. Tobias and Dr. Marlene D. Soliba, as well as the head of the ITMS, Gabriel P. Morillo, gave the lectures regarding the background and rationale of the implementation of the new system for management as well as the new processes, procedures and documentary requirements its implementation would introduce to the office.

Following the completion of the final batch of training, the employees were advised that the implementation of the new system would be put into practice immediately in preparation for the Internal Quality Audit team visit which would be held as part of the journey towards ISO certification. (END)
(Ryan Jay M. Manuguid)