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Frequently Asked Questions

Membership and premium concerns

1. How can one become a Sponsored Member?

2. Does an indigent/sponsored member need to pay premiums?

3. How can a Sponsored Member continue PhilHealth membership when his/her PhilHealth ID expires?

Benefits and availment concerns

1. In case my qualified dependent is not included in the Member Data Record (MDR) and he/she gets sick, what applicable document should I submit?

2. What is a single period of confinement?

3. Are emergency cases covered?

4. What if the hospital is not accredited? Will I still get paid?

5. How will I know if I was deducted the correct amount of benefits?

6. How long does it take to process a PhilHealth claim?

7. How do I use my PhilHealth Identification Card at the Health Center?



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