After the automatic deduction or reimbursement of benefits, PhilHealth will send the Benefit Payment Notice or BPN to the address indicated in the member's claim form. The BPN is a report of actual payments made by PhilHealth relative to the member's the confinement/availment.
Should there be discrepancies between the amounts reflected in the BPN and in the member's final billing statement issued by the hospital, or if the member has other concerns pertaining to benefit availment, he may contact PhilHealth or the health care provider. The member must bring the BPN as reference document.
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