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Frequently Asked Questions

Membership concerns

1. I don't have a Birth Certificate anymore. What can I present to PhilHealth instead?

2. In case of early retirement, can I already register as a Lifetime Member?

3. Is it true that retiring employees can now be automatically enrolled by the employer in the Lifetime Member Program?

4. Do I need to personally submit my registration documents or can I ask my representative to do so?

5. Is my lifetime coverage transferable?

Benefits and availment concerns

1. In case I get hospitalized, can I avail of benefits as a dependent of my son/daughter or is it required that I immediately register as a Lifetime Member to avail of my benefits?

2. Will my PhilHealth coverage affect my 20% discount as a senior citizen's cardholder?

3. In case my qualified dependent is not included in the Member Data Record (MDR) and he/she gets sick, what applicable document should I submit?

4. Will PhilHealth reimburse my hospitalization in a foreign country even if the hospital is not accredited by PhilHealth?

5. What is a single period of confinement??

6. What if I am not readily available to sign the PhilHealth Claim Form 1?

7. Are emergency cases covered?

8. What if the hospital is not accredited? Will I still get paid?

9. How will I know if I was deducted the correct amount of benefits?

10. How long does it take to process a PhilHealth claim?



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