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Frequently Asked Questions

Membership and premium concerns

1. I am a newly hired employee. When will I become eligible to avail of PhilHealth benefits?

2. My spouse is also a PhilHealth member. Are we allowed to declare our only child so that we can both apply our separate coverage in the event she gets sick?

3. What if I have multiple jobs? Can I just be deducted with my PhilHealth only once?

Benefits and availment concerns

1. Are there substitute documents that I can submit for my dependent's confinement if my MDR is not readily available or is not yet updated?

2. Will PhilHealth reimburse my hospitalization in a foreign country even if the hospital is not accredited by PhilHealth?

3. What is a single period of confinement?

4. What if I am not readily available to sign the PhilHealth Claim Form 1?

5. What if the hospital is not accredited? Will I still get paid?

6. Are emergency cases covered?

7. How will I know if I was deducted the correct amount of benefits?

8. How long does it take to process a PhilHealth claim?



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